Terms of service

HOLI TEA - TERMS OF SERVICE

OVERVIEW
This website is operated by HOLI TEA. Throughout the site, the terms "we," "us," and "our" refer to HOLI TEA. HOLI TEA offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service," "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the site constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform to sell our products and services.

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose or violate any laws in your jurisdiction. You must not transmit viruses or any destructive code. A breach of these Terms results in immediate termination of your access to our Service.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You understand your content (excluding credit card info) may be transferred unencrypted across networks. You agree not to reproduce or exploit any portion of the Service without express written permission.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
The content on this site is for general information only. We are not responsible if content is not accurate, complete, or current. Any reliance is at your own risk.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Product prices may change without notice. We reserve the right to modify or discontinue the Service without notice.

SECTION 5 - PRODUCTS OR SERVICES
Our teas are food-grade products and perishable. All sales are final. We do not accept returns or exchanges. In the rare case of damage or incorrect orders, please refer to our Refund Policy.

We reserve the right to limit sales by region or person. Descriptions and pricing may change at any time. We do not guarantee that product colors on your screen will match the actual product.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We may refuse or cancel any order. You agree to provide accurate purchase and account info and keep it up to date.

SECTION 7 - OPTIONAL TOOLS
We may offer third-party tools “as is” without warranties. Your use of them is entirely at your own discretion.

SECTION 8 - THIRD-PARTY LINKS
We are not responsible for third-party content, websites, or services linked on our site.

SECTION 9 - USER COMMENTS AND SUBMISSIONS
If you submit comments, ideas, or content, we may use them without restriction. You agree your submissions won’t violate any rights or laws.

SECTION 10 - PERSONAL INFORMATION
Your submission of personal information is governed by our [Privacy Policy].

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS
We reserve the right to correct any errors or omissions on the site at any time.

SECTION 12 - PROHIBITED USES
You are prohibited from using our site or content for any unlawful, harmful, or unethical purposes. We may terminate your use for any violations.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
Our service is provided “as is” and “as available.” We make no guarantees. We are not liable for damages arising from use of our service or products.

SECTION 14 - INDEMNIFICATION
You agree to indemnify and hold harmless HOLI TEA and our affiliates from any claim or demand arising from your breach of these Terms or your violation of any law or rights.

SECTION 15 - SEVERABILITY
If any part of these Terms is found to be unlawful or unenforceable, the rest shall remain in effect.

SECTION 16 - TERMINATION
You may terminate these Terms at any time by ceasing to use our site. We may terminate this agreement without notice if you breach any part.

SECTION 17 - ENTIRE AGREEMENT
These Terms, along with our policies, constitute the entire agreement between you and HOLI TEA.

SECTION 18 - GOVERNING LAW
These Terms are governed by the laws of the United States.

SECTION 19 - CHANGES TO TERMS
We reserve the right to modify these Terms at any time. Updates will be posted here.

SECTION 20 - CONTACT INFORMATION
Questions? Email us at poonam@holi-tea.com
Business Name: HOLI TEA (a brand owned by HOLI Life LLC)
Legal Entity: HOLI Life LLC
Business Address: 2285 Linden Ave, Highland Park, IL 60035
Phone Number: 224-432-3817
Business Registration Number: 16022691
VAT Number: Not applicable